Privacy Policy
PRIVACY POLICY – Pawvion
This Privacy Policy describes how Pawvion (“the Site”, “we”, “us” or “our”) collects, uses, and shares your personal information when you visit paw-vion.com (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).
In this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this policy.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised version on the Site, update the “Last Updated” date, and take any other actions required by law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide our Services, we collect the information described below. The type of information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Use, and protect or defend our rights, our Services, and our users.
WHAT PERSONAL INFORMATION DO WE COLLECT?
The type of personal information we collect depends on how you interact with our Site and use our Services. When we use the term “personal information”, we refer to information that identifies you, relates to you, describes you, or can be associated with you.
INFORMATION YOU PROVIDE DIRECTLY
This may include:
Contact information such as your name, address, phone number, and email address
Order details such as billing/shipping address, payment confirmation, email, and phone number
Account details such as username, password, security questions, and related information
Customer support information such as messages you send when contacting us
Some features may require you to provide personal information. You may choose not to provide it, but this may limit your access to certain services or features.
INFORMATION COLLECTED AUTOMATICALLY
We may also automatically collect certain data about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:
Device and browser details
Network connection information
IP address
How you interact with the Site and Services
INFORMATION RECEIVED FROM THIRD PARTIES
We may receive personal information from third-party sources, such as:
Service providers like Shopify that support our store infrastructure
Payment processors that collect payment data (such as credit/debit card details and billing address) to process your orders and transactions
We process this data in accordance with this Privacy Policy. See also “Third-Party Websites and Links” below.
HOW WE USE YOUR PERSONAL INFORMATION
To provide products and services: process orders, handle payments, send updates, manage your account, shipping, returns, and exchanges
For marketing and advertising: send promotional messages via email, SMS, or mail, and display targeted advertisements on our Site and other platforms
For security and fraud prevention: detect, investigate, and act against fraudulent or illegal activity. If you create an account, you are responsible for keeping your login credentials secure
COOKIES
Like many websites, we use cookies. More details about cookies used in connection with Shopify can be found here:
https://www.shopify.com/legal/cookies
HOW WE SHARE YOUR PERSONAL INFORMATION
We may share your personal information with third parties for contractual obligations, legitimate business interests, or other lawful purposes, such as:
With vendors or service providers (e.g., IT services, shipping, payment processing, analytics, customer support, cloud storage)
With marketing and business partners for promotional purposes
Within our group of companies or affiliates for business operations
THIRD-PARTY WEBSITES AND LINKS
Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of these sites. We encourage you to review their privacy policies.
YOUR RIGHTS: ACCESS, DELETION, AND CORRECTION
Depending on your place of residence, you may have the right to:
Access the personal data we hold about you
Request deletion of your personal data
Request correction of inaccurate or incomplete data
CONTACT
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: support@paw-vion.com